FAQ's
Need help?
Frequently Asked Questions
Product
Yes, all items stocked at Subwear are original. Subwear is an authorised stockist for each brand offered.
Delivery usually takes between 1-3 working days to major districts. Rural and outlying areas can take up to 7 working days.
Paid orders are dispatched from our Johannesburg distribution centre and tracking details will be e-mailed to clients once collected by our courier partners.
Yes, we do but we have something even better!!
Our checkout offers three fantastic credit facilities that are easy to use and you will receive your goods upfront.
Payjustnow - 3 equal interest free installments. For more information click the here.
Payflex - shop now, pay later at 0% interest. For more information click here.
HappyPay - Split your purchase over two payments. No deposit, no interest. For more information click here.
Mobicred - buy now and pay later. For more information click here.
Lay-bys - are only offered in-store
You can find our store locations here: https://www.sub-wear.co.za/pages/store-locator. 30% deposit with 3 months to pay.
For order enquiries, please WhatsApp:+2762 315 2730 or Email: support@subwear.co.za
For any other related queries, please email info@subwear.co.za or call 011 327 6261
Order
You can track your order here by inserting your Subwear order number
You can Submit your Returns here.
Our courier partner will pick up your return order and our team will be in touch regarding a swap or a store credit.
Also view our Return policy
We are based in Johannesburg.
You can find us at:
Shop FF13, The Zone@Rosebank, JHB, 0113276261 or
Shop C97, Oriental Plaza, Fordsburg, JHB, 0118381275.
Alternatively, you can shop online 24/7 at www.sub-wear.co.za and we will deliver to your home or workplace.
Yes, you may. Subwear offers international deliveries through DHL. Delivery fees will be calculated at checkout.
Please note that you can expect customs duties and taxes based on your government's import regulations.
To be considered please forward your portfolio to info@subwear.co.za and if successful we will be in touch.